What sort of impact can a customer community have on your business.Written by Dynamicweb Software on 31.10.2013, 08:00
- 80% of people who belong to private communities are there to help others by sharing information
- 40% of business technology decision makers are influenced by the discussions and information in customer communities
- Customers who engage with companies through social media spend 20% – 40% more than other customers
Get more information in the infographic abowe and in the full article on CMSwire.